Just like in all industries, there is always the risk of running into someone who might try to scam you. The locksmith industry is no different, and thus it’s important to know some of the prime indicators that you might be dealing with someone who is trying to scam you.
Locksmith scam artists like to pretend to be the real thing—but a few things might be off. They might pull up in a truck that has no identification, or they might not want to give you a full price until after the job is completed. Either way, here are some tips for finding a scam before you spend your hard earned money on a fake.
1. Make sure the company has an actual business name.
Making sure the company has its own, legitimate name is crucial. Many locksmith scams don’t use a company name, instead they use generic phrases such as “locksmith services” and pass their services on through ads or word of mouth. Don’t fall for it!
Make sure that the company has a legal name that is either online, in print, or registered with the state through a consumer protection bureau. Many states, such as Texas, require locksmith companies to be licensed by the state. Legitimate locksmiths in Texas must be licensed and are required to carry proof, ask for their licence credentials.
2. Does their appearance seem off?
Appearances can mean everything. Did the locksmith just pull up in an unmarked car, with a shirt that has no identification on it? If they show up without those things, ask for their license or state registration.
If they have neither, then you are probably dealing with a scam. You want to ensure that the people who will be working on your residence or place of business have the proper training and are licensed to be performing the type of work that they about to do.
3. Warranties
Warranties are an insurance in case of mistakes, errors, and anything else that can go wrong. You don’t have to purchase a warranty, but if the locksmith company doesn’t even offer them, you might have a problem.
Scammers don’t offer warranties because they might not even be around in the next few months. You want to make sure that the company that you are dealing with is legitimate and doesn’t plan on abandoning their customers if they give shoddy work.
4. Get the job detailed in writing before you agree to start
Some scams will not give you pricing until after they’ve finished the job. That’s so they can charge whatever they like. Don’t fall for it—always get your quote beforehand, and whenever possible its best to do so in writing.
5. Is the company drilling for a simple job?
If the company goes straight for the drill they probably don’t have the skills or the tools to do the job. Locksmiths that have experience and skills can pick and unlock your door if you are locked out.
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